Reports

1.    Faxes

We use faxes for: placing and confirm orders for goods and supplies, to make
hotel and travel bookings or to request and confirm payment, to make answer

enquiries. When people have important documents to send, they often send a

copy by fax first and then the original document by post. 

The usual way to organise the layout of the fax is:

- letterhead

- name of person the fax is to

- name of person sending the fax

- sender's fax number

- date

- numer of pages

- subject

- body of the message

- closing

- signature (hand written)

2.   Plan your Writing

When you write anything longer than a short message, here are some simple 

steps to follow to write in a successful way:

* Make a plan: Think about who you are writing to and what information you

want to include.

*Write Notes: This is a practice version. Do not worry about details or correct

language.

* Write a Final version: in this stage you can: change the order of points, add

more information, check that sentences are clear and correct, use grammar

reference or dictionary.

* Check for mistakes and politeness: in this final step you need to check your

writing before you send it. If you want you can ask an English Speaker.

3.   Messages and Notes

It is necessary to leave short messages to colleagues, for example when they

receive a call and they are out. It is a good idea to leave short messages with

informal language. this messsages often include the following: contact detail

(name and number of the caller) and the time, day or date.

4.   Imperative Sentences

The imperative sentences are use to give instructions or orders. An imperative

sentence typically begins with the base form of a verb and the implied subject

5.   The Paperless Office

The paperless office talks about the importance to keep your desk tidy. Some 

companies say that workers can not leave documets or paper on their desk at the

end of the day. Experts say that a person who is untidy spends more time finding

the documents looking for things. In this reading, also explain the difference

between the filers and the pilers. Filers are those who receive a document and

inmediatly file it; in contrast, the piler have piles of paper in their desk. 

Finally, the experts said that the pilers are the ones who can find faster the

information in their desk than the filers because they often can not remember

where they put all the information needed.

6.   Memo
 short note sending in the same company. Some reasons for sending
memos are: to  remember something, to communicate an event. 

7.   Emails

    Is a fast and cheap way to communicate. The emails can be both informal or 
formal. 
The purpose of an email can be: to ask for or send information, to ask people to do things, to give instructions or directions and to send longer documents like reports. 
Structuring the message: put the most important first and the less important leave it at the end. 
Layout of the emails:

1. name of the person sending the email
2. name of the person is addressed to
3. other person who will receive a copy
4. date and time
5. information about the content
6. attachment
7. openning
8. body
9. closing
10. name

8.   Letters

A formal business communication. Components of a letter are: 

9.   Short Reports
Types of reports: visit report, progress report, departamental report, research
report, and proposal. 
Reports can be: 
External: for people for other companies. 
Internal: For people in the same company. 
Ø  Layout of the report:

1. 1. title of the report
2. 2. introduction
3. 3. Main part of the report organise into sections
4. 4. bullet points
5. 5. Conclusion

10.  Adverbs 
The adverbs describe how something happens. The adverb gives information about
the verb. 
* The adverbs are usually formed by adding-ly to an adjective
* Adjectives ending in- y drop the y and add-ily to form the adverb
* Adjectives ending in-ic add-ally to form the adverb
* Some adverbs are irregular